Terms of Service

1. Agreement to Terms

By accessing and using the website www.auradental.care (the "Site") and the services provided by AURA Holistic Dental Clinic ("AURA," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

2. Services Provided

AURA Holistic Dental Clinic provides holistic and biological dental services, including but not limited to:

• Dental implants
• Cosmetic dentistry (veneers, smile design)
• Orthodontics
• Safe mercury amalgam removal (SMART protocol)
• Preventive dental care
• Oral surgery
• Full-mouth restoration
• Dental tourism coordination

3. Use of Website

3.1 Permitted Use

You may use our Site for lawful purposes only. You agree not to use the Site:

• In any way that violates any applicable law or regulation
• To transmit any harmful or malicious code
• To attempt unauthorized access to our systems
• To impersonate any person or entity
• To harass, abuse, or harm another person
• To collect or harvest personal information without consent

3.2 Account Security

If you create an account or submit information through our Site, you are responsible for maintaining the confidentiality of your information and for all activities that occur under your account.

4. Consultations and Appointments

4.1 Virtual Consultations

We offer free virtual consultations for prospective patients. Virtual consultations are for informational purposes only and do not constitute a formal diagnosis or treatment plan. A comprehensive in-person examination is required before any treatment begins.

4.2 Appointment Policies

• Confirmation: All appointments must be confirmed 48 hours in advance
• Cancellation: Cancellations must be made at least 24 hours before the scheduled appointment
• No-Show: Failure to attend without prior notice may result in cancellation fees
• Rescheduling: We will make reasonable efforts to accommodate rescheduling requests

4.3 Treatment Plans and Quotes

All treatment plans and cost estimates are subject to change based on the comprehensive in-person examination. Final costs will be confirmed before treatment begins. We strive for transparency with no hidden fees.

5. Payment Terms

Payment is required before or at the time of service unless other arrangements have been made in advance. We accept:

• Cash (USD or local currency)
• Credit and debit cards
• Bank transfers
• Payment plans (for approved cases)

A deposit may be required to secure your appointment for major treatments.

6. Refund and Cancellation Policy

• Deposits: Deposits are non-refundable but may be transferable to future appointments within 6 months
• Completed Services: Services already rendered are non-refundable
• Unsatisfactory Results: We are committed to your satisfaction and will work with you to address any concerns about treatment outcomes

7. Medical Disclaimer

7.1 Not Medical Advice

The information on our Site is for general informational purposes only and does not constitute medical advice. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition.

7.2 Results May Vary

Individual results from dental treatments may vary. Before-and-after photos, testimonials, and case studies shown on our Site are examples of possible outcomes and do not guarantee specific results for every patient.

7.3 Risks and Complications

All dental procedures carry inherent risks. We will fully inform you of potential risks, benefits, and alternatives before any treatment. Your informed consent is required before proceeding with any procedure.

8. Dental Tourism Services

For international patients, we provide dental tourism coordination services including:

• Airport pickup and transportation
• Hotel recommendations and discounts
• Treatment scheduling and coordination
• Post-treatment support

While we assist with travel arrangements, you are responsible for your own travel insurance, visa requirements, and accommodation bookings. We recommend travel insurance that covers medical procedures.

9. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of AURA Holistic Dental Clinic or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, AURA Holistic Dental Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:

• Your use or inability to use our Site or services
• Unauthorized access to or alteration of your data
• Any third-party conduct or content on the Site
• Any errors or omissions in content

11. Indemnification

You agree to indemnify, defend, and hold harmless AURA Holistic Dental Clinic, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of El Salvador, without regard to its conflict of law provisions. Any disputes arising from these Terms or use of our Site shall be resolved in the courts of El Salvador.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AURA Holistic Dental Clinic regarding your use of the Site and supersede all prior agreements and understandings.